Acceptance and scope
These Website & Inquiry Terms (“Terms”) apply when you visit chelseasmixedpot.com, use its interactive menu tools, submit an inquiry, or otherwise use website content. By using the website, you agree to these Terms and the Privacy Notice.
“Chelsea’s Mixed Pot,” “we,” “us,” and “our” refer to Chelsea’s Mixed Pot LLC. “You” means the website visitor or the person submitting an inquiry. If you submit an inquiry for a company, organization, family, couple, venue, or another person, you represent that you are authorized to provide the information and communicate about the event.
An inquiry is not a booking
The form collects preliminary information so we can understand the event and decide what to discuss next. A booking exists only when Chelsea’s Mixed Pot confirms acceptance in writing and all conditions stated in the applicable proposal or catering agreement have been satisfied, which may include signatures and payment of a deposit.
An automated or on-screen “request received” message confirms delivery only. It is not an acceptance of the event.
Halal representation
Chelsea’s Mixed Pot is presented as a halal catering business. Our intention is to use halal meat and poultry, avoid pork and alcohol as ingredients, and follow appropriate sourcing, storage, cleaning, and preparation practices for the agreed menu.
Unless we expressly provide a current certificate identifying a particular third-party certifier, the words “halal” and “100% halal” on this website are our business representation and are not a claim that Chelsea’s Mixed Pot or a shared commercial kitchen is independently certified by a third-party halal-certification organization.
Some production may occur in a shared commercial facility used by other permitted businesses. We will discuss material questions about sourcing or facility practices upon request before the event agreement is finalized.
Food allergies and dietary needs
Our menus may contain or come into contact with milk, eggs, wheat, soy, sesame, peanuts, tree nuts, fish, crustacean shellfish, and other allergens. A shared commercial kitchen may also handle allergens and products for other operators.
Do not submit medical or detailed food-allergy information through the website form. Tell us that an allergy conversation is required and then contact us directly. Allergy needs, ingredient exclusions, cross-contact precautions, and any accommodation must be discussed before menu approval and confirmed in writing.
We will communicate honestly about what can reasonably be accommodated, but we do not guarantee an allergen-free facility, ingredient, preparation area, vehicle, service setup, or meal unless a separate written agreement expressly says otherwise.
Proposals, pricing, taxes, and service charges
Any website language about dishes or services is general information and is not a price quote. A proposal may account for guest count, menu, ingredient cost, labor, kitchen time, rentals, delivery, mileage, setup, staffing, service time, venue restrictions, taxes, gratuity or service charges, and other event-specific requirements.
Unless a proposal states otherwise, prices and availability may change before the proposal is accepted. Applicable sales tax and separately identified charges may be added as permitted by law. No payment-card information is collected through this website.
Booking, date holds, and written agreements
A date is not held merely because we discussed it, sent a proposal, or received an inquiry. The proposal or catering agreement will state when a date becomes reserved, how long a quote or tentative hold remains open, and what signature or payment is required.
The final written agreement may include event-specific provisions addressing:
- menu and quantities;
- service style and staffing;
- delivery, access, setup, teardown, and timeline;
- customer-supplied equipment or venue facilities;
- payment schedule, deposits, and final guest-count deadline;
- changes, cancellations, rescheduling, and refunds;
- allergy or dietary accommodations; and
- other event-specific responsibilities.
If a signed proposal or catering agreement conflicts with these website Terms, the signed event document controls for that event.
Changes, cancellation, rescheduling, and force majeure
The website does not establish a universal cancellation or refund policy. Those terms will appear in the proposal or catering agreement because costs and lead times vary by event.
Requested changes to date, venue, guest count, menu, service level, timing, or access may change the price or may not be available. We are not responsible for delay or nonperformance caused by events outside reasonable control, such as severe weather, utility or facility failure, government action, transportation disruption, supplier failure, labor emergency, public-health event, or venue closure. The event agreement will govern available remedies.
Customer and venue responsibilities
Unless the event agreement states otherwise, the customer is responsible for:
- providing accurate event, venue, guest-count, and contact information;
- confirming venue access, load-in instructions, parking, elevators, stairs, security, and service windows;
- obtaining venue permission and any permits or approvals assigned to the customer;
- providing safe and lawful access to the service area;
- disclosing venue restrictions involving open flame, fuel, warming equipment, water, electricity, waste, or outside vendors;
- designating an authorized event contact; and
- protecting rented or provided equipment after delivery when custody has passed to the customer or venue.
Costs caused by inaccurate information, inaccessible facilities, delays, or requirements disclosed after acceptance may require a written change and additional charge.
Delivery, setup, service, leftovers, and food handling
Delivery and service times are estimates affected by traffic, venue access, weather, event readiness, and other practical conditions. We will use reasonable efforts to meet an agreed service window.
Food must be handled, held, and served in accordance with food-safety requirements. Once food is delivered, placed under the control of the customer or venue, or left after our agreed service period, responsibility for continued temperature control, protection, storage, reheating, and disposal may transfer as stated in the event agreement. We may decline to leave food when doing so would be unsafe or inconsistent with applicable requirements.
Website use and intellectual property
The website, logo, artwork, layout, copy, menu presentation, photographs or illustrations, code, and other content are owned by Chelsea’s Mixed Pot or used with permission. You may view and share a link to the website for personal or event-planning purposes. You may not copy, scrape, reproduce, sell, impersonate, publish, modify, or commercially exploit website content without written permission.
You may not use the website to submit false requests, impersonate another person, interfere with operation, introduce malicious code, test security without authorization, harvest contact information, or violate law.
If you send recipe ideas, menu requests, event descriptions, reviews, or other material, you retain ownership of your original material. You give us permission to use it only as reasonably necessary to respond, plan the requested service, keep business records, or comply with law. We will not publish your event photos or testimonial as marketing merely because you submitted an inquiry.
Third-party services and links
The inquiry form uses Formspark to receive submissions and send notifications. Telephone, email, hosting, map, social-media, venue, payment, and other third-party services may have their own terms and privacy policies. We do not control those services and are not responsible for their independent content, availability, security, or practices.
Website disclaimers and limits
The website is provided for general information and inquiry purposes on an “as available” basis. We try to keep it accurate and functional, but we do not promise that every description is error-free, every item is available, every inquiry reaches us immediately, or the website will operate without interruption.
To the fullest extent permitted by law, Chelsea’s Mixed Pot is not liable for indirect, incidental, special, exemplary, or consequential damages arising solely from use of or inability to use the website. This website limitation does not override nonwaivable consumer rights or the liability terms of a separately signed catering agreement.
If a submission appears to fail, contact us directly at Book@chelseasmixedpot.com or 704.326.1132. You are responsible for confirming that we actually received time-sensitive information.
Governing law, severability, and changes
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules, except where applicable consumer law requires otherwise.
If any provision is found unenforceable, the remaining provisions remain in effect to the extent permitted by law. Failure to enforce a provision is not a waiver. We may update these Terms as the website, services, or requirements change. The effective date at the top identifies the current version.
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