Please read these terms carefully before using our services
Effective Date: January 1, 2026 | Last Updated: January 8, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Chelsea's MixedPot ("Company," "we," "us," or "our") governing your use of our website and catering services.
By accessing our website, submitting a catering inquiry, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
We reserve the right to modify these Terms at any time. Continued use of our services after any such changes constitutes your acceptance of the new Terms.
Chelsea's MixedPot provides professional catering services for various events including, but not limited to:
The specific services, menu items, quantities, and pricing for each event will be detailed in a separate Catering Agreement or Event Contract provided upon confirmation of your booking.
Submitting an inquiry through our website or contacting us does not constitute a confirmed booking. A booking is only confirmed upon:
A non-refundable deposit of 50% of the estimated total is required to secure your event date. The remaining balance is due according to the payment schedule outlined in your Catering Agreement, typically no later than 7 days before the event.
Final guest counts, menu selections, and event details must be confirmed at least 14 days before the event date. Changes made after this deadline may result in additional charges and are subject to availability.
All pricing is provided in U.S. dollars and is subject to change until a Catering Agreement is executed. Quoted prices are valid for 30 days from the date of the quote. Pricing includes:
The following may incur additional charges:
We accept payment by credit card, debit card, bank transfer, and check (for deposits only, checks must clear before the event). All payments are processed securely through our payment providers.
Late payments may result in a late fee of 1.5% per month on the outstanding balance. We reserve the right to suspend or cancel services for accounts with outstanding balances.
Please read our cancellation policy carefully before booking. All deposits are non-refundable.
If you need to cancel your event, the following cancellation fees apply:
All cancellations must be submitted in writing via email to Book@chelseasmixedpot.com.
In the rare event that we must cancel your booking due to circumstances beyond our control (illness, emergency, force majeure), we will provide a full refund of all payments made or, at your option, reschedule the event at no additional cost.
If you need to postpone your event, we will work with you to reschedule based on availability. Postponement requests made more than 30 days before the original event date may transfer the deposit to the new date (subject to a $250 rescheduling fee). Requests made within 30 days are subject to the cancellation policy above.
While we take food allergies seriously, our kitchen handles common allergens. We cannot guarantee a completely allergen-free environment.
You are responsible for:
We will make reasonable efforts to accommodate dietary restrictions and allergies when properly notified. However:
We prepare all food in accordance with applicable food safety regulations and maintain proper food handling certifications. Once food is delivered or served, we are not responsible for food that has been left out beyond safe time/temperature guidelines or that has been tampered with or improperly stored by the Client or venue.
Any leftover food becomes the property of the Client at the conclusion of service. We are not responsible for the safety or quality of leftovers once they leave our control. We recommend consuming or refrigerating leftovers within 2 hours of service.
The Client is responsible for:
We are not responsible for venue conditions including cleanliness, temperature control, pest issues, or facility malfunctions. If venue conditions prevent us from safely preparing or serving food, we reserve the right to modify services or cancel with a partial refund.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHELSEA'S MIXEDPOT'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT FOR THE SPECIFIC EVENT IN QUESTION.
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to: natural disasters, severe weather, pandemic or epidemic, government actions, labor disputes, supplier failures, transportation disruptions, or other acts of God or force majeure events.
You agree to indemnify, defend, and hold harmless Chelsea's MixedPot, its owners, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
All content on our website, including text, images, logos, graphics, and design elements, is the property of Chelsea's MixedPot and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our intellectual property without prior written consent.
Menu items, recipes, and culinary creations are proprietary to Chelsea's MixedPot and may not be reproduced commercially.
We may photograph food and event setups for portfolio, marketing, and social media purposes. By engaging our services, you grant us permission to use such images unless you notify us in writing before the event that you do not consent. We will not photograph guests without explicit permission.
Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any disputes informally through good-faith negotiation for a period of at least 30 days.
If informal resolution is unsuccessful, the parties agree to participate in mediation before a mutually agreed-upon mediator before pursuing arbitration or litigation.
Any disputes not resolved through mediation shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state where Chelsea's MixedPot is located, and the decision shall be final and binding.
You agree that any disputes will be resolved on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of the state in which Chelsea's MixedPot operates, without regard to conflict of law principles.
Chelsea's MixedPot maintains general liability insurance and workers' compensation insurance as required by law. Certificates of insurance are available upon request. We recommend that Clients obtain event insurance for additional protection.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Catering Agreement/Event Contract and Privacy Policy, constitute the entire agreement between you and Chelsea's MixedPot regarding our services and supersede all prior agreements and understandings.
Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or the right to enforce it at a later time.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
For questions about these Terms of Service, please contact us:
Chelsea's MixedPot
Email: Book@chelseasmixedpot.com
Phone: (704) 326-1132
By using our website or engaging our catering services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.